Apple AppleCare for iPod touch and classic MC249LLA AppleCare for iPod touch or iPod classic

AppleCare for iPod touch or iPod classic

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Apple AppleCare for iPod touch and classic MC249LLA

You love your iPod. It's your baby. But what if something were to happen to it? It comes with a one-year defect warranty, and if you have a question within 90 days of having it, you get a call for help. Well, with AppleCare, you can extend your coverage to a full 2 years of phone and service support from the original purchase date to give you real peace of mind.

Full 2-year coverage from date of iPod purchase

Protect your baby

You love your new iPod. It lets you hold all your favorite music, movies, music videos, TV shows, photos, and more in one place with plenty of extra space. If you've got an iPod touch, you can even access e-mail, the internet, and of course, the entire range of App Store Apps. Let's face it — your iPod is your baby. And you wouldn't want anything to happen to your baby. That's why you need AppleCare. This extends the warranty on your iPod from one year of service with one incident of phone support (that has to be used within 90 days) to a full two years of service and phone support with unlimited incidents. It's just what the doctor ordered for your baby.

Help is just a phone call away

If you need a little help figuring something out on your iPod, you may be tempted to call 911. Don't. While having a question about your iPod is a veritable emergency, we're here to tell you that there's a better option. Call Apple's support center. They're specialists trained to help with everything Apple. If you've got an iPod question, forget the police, they're like the FBI SWAT team for getting you the right answers. Your iPod's complimentary coverage includes just one phone call that has to be used within 90 days. But what happens if you need help connecting your iPod to the web one day and forget how to put your headphones in the week after? With AppleCare, it's not a problem. You can call them as many times as you want within two years of buying your iPod. Every time, the staff at Apple's award-winning support center will give you the answers you need to all your questions, advanced or basic, in plain, clear English. Since Apple makes most of their own products, you can ask them about everything from how to use your iPod to how to use iTunes to how to use Apple-branded Apps. It's great! And whether you need help getting your e-mail set up, or you just forget how to turn it off, they'll give you the help you need without making you feel foolish. This is especially helpful with the advanced functionality of the iPod touch. With AppleCare, help with your iPod is always just one phone call away.

But it's not my fault!

But what happens if your call to the support center reveals that the problem with your iPod is indeed not just operator error? Sure, Apple's known for making great products. You should know; you have an iPod. But even Apple products can occasionally have the hiccups. Maybe the cable doesn't want to work right, or your iPod freezes, or maybe you just find your battery only lasting a couple hours with settings optimized. Normal warranty gives you a year of coverage. AppleCare, on the other hand, ensures that you get a full two years of coverage from the purchase of your iPod so that if something goes wrong, you're not just up a creek. That coverage includes your iPod, its battery, and even the USB cable and earbuds it came with. While it covers both iPod touch and iPod classic models, this is an especially good idea for iPod classics, since the fact that they have a hard drive makes them necessarily more vulnerable to issues.

Is this you?

This specific AppleCare package only covers certain models of iPods, so make sure that the iPod you have is on this list before you buy:

iPod touch 2nd generation
iPod touch 1st generation
iPod classic 120GB, 160GB (2009)
iPod classic 160 GB (2007)
iPod classic 80GB
iPod 5th generation (video)

And one more thing . . .

One more quick note: In order to be covered by AppleCare, you need to buy it before your complimentary warranty is up.

Additional Specifications

Covers iPod touch or iPod classic models (see feature paragraph for details)

Extends coverage to 2 full years phone and service support with unlimited phone incidents (from iPod purchase)

Must be purchased while complimentary warranty is still in effect

Direct access to Apple experts

Global repair coverage

Mail-in or carry-in options

Valid with Mac or PC

Covers parts and labor for iPod, battery (less than 50% original charge) and included earphones and USB cable

Covers questions on iPod operation and iTunes use

Award-winning call support

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